create great customer experiences
Play and learn
Do you want to play? Or learn more about the SPECIFII® behaviour design toolbox?
Get the SPECIFII® behaviour strategy now.
What we do
Specifii® is a digital agency that works to increase customer engagement, create great customer experiences, and change user behavior – through involving customers in product development and engaging customers with drivers from psychology, rhetoric, and neuroscience.
Workshops
Join a facilitated play based and structured workshop where you and your colleagues will get to product concepts that improve customer experience and engagement through behaviour science and team work.
Design Sprints
A behavioral design sprint has several things in common with a design sprint, but it also differentiates e.g. by including the SPECIFII® behaviour design toolbox, behaviour design game and helps to provide a shared language for your team to handle the difficult talks with your team. It is a structured behaviour design process and an effective process for brainstorming and prioritizing ideas.
Consulting
Specifii helps business understand their customers and develop solutions that help customers achieve the desired behavior. With expertise in behavioural design, Specifii can help you tackle obstacles your company might experience.
references
SPECIFII® BEHaVIOUR
DESIGN GAME
SPECIFII® behaviour design game was developed for Specifii® by Serious Games Interactive, a prize-winning game company with 15+ years of experience.
The game invites to a common language and solution and facilitate a structured play based design process by challenging, motivating and engaging the participants.

DRIVERS
PHASES
TEAMS
WINNER

Why behaviour design
You get stronger arguments for design choices to reach the goal (eg increased sales). With the help of behavioural research, including drivers from psychology, you can engage, motivate and help the customer with transparent design.
what people say
“This a great way to get people to team together and discover new approaches for designing products.”
“It was a jampacked day with a nice blend of practical exercises to expand research process as well as theory to get a better understanding of the drivers of people in digital services. I deepened customer focus and explored new concepts around design.”
”Exciting workshop with lots of concrete examples and tools you can start applying from day 1. ”
“What I really like about this facilitation tool is that it really helps people to participate in creating new ideas that they wouldn’t readily come up with on their own. The gaming mechanic really helps to prompt divergent thinking to uncover new opportunities for improving a conversion experience.”
“A gamified approach that aligns UX strategy with real value for customers. This could soon be a part of every product team’s toolkit.”
Let’s play
Don’t hesitate to contact us if you have any questions.